Privacy Policy
1.0 Ownership and Data Control
The Emeraldpods website is owned and operated by Emeraldpods, which serves as the data controller for all personal information collected through the site. This means that Emeraldpods is responsible for determining how your personal data is used, managed, and protected in accordance with applicable data protection laws.
1.1 Data Security
Emeraldpods is committed to protecting your personal data with advanced encryption, secure servers, and strict access controls. While we take extensive measures to ensure your information is secure, no system can guarantee complete security.
1.2 Information Collection:
At Emeraldpods, we collect various types of information to enhance your experience and ensure the functionality of our website.
•Device Information: We automatically gather data about your device when you visit our site. This includes details such as your web browser type, IP address, time zone, and cookies stored on your device. Additionally, we track your browsing activity on our site, including the pages you view and how you interact with our content. This information helps us understand usage patterns, identify potential issues, and improve site performance and user experience.
•Personal Data: In addition to device information, we collect personal data that you provide voluntarily. This includes details such as your name, address, and payment information during registration, purchases, or other interactions with the site. This data is essential for processing transactions, providing services, and communicating with you. It also enables us to personalize your experience and fulfill your requests, such as sending newsletters or responding to inquiries.
By collecting both types of information, we aim to deliver a more tailored and efficient service while ensuring that your interactions with Emeraldpods are as smooth and secure as possible.
1.3 Purpose of Data Processing
The data collected by Emeraldpods is processed to ensure the smooth operation and security of our website. Automatically collected data helps us detect and prevent abuse, as well as gather statistical insights on website usage, all while maintaining user anonymity. Personal data is used to fulfill transactions, such as processing orders, and to offer personalized features, such as newsletters and other services. This processing enables us to enhance your experience and uphold the functionality and safety of our site.
1.4 Information Security
Emeraldpods implements reasonable measures to safeguard your data, including secure servers and encryption protocols. However, while we strive to protect your information, we cannot guarantee complete security over internet or wireless transmissions.
1.5 Cookies Collection and Management
Emeraldpods collects cookies to enhance your browsing experience. You are not obligated to accept all cookies; you can choose to accept or reject them. By clicking “Accept,” you consent to the use of all cookies, including optional ones. If you choose “Reject,” only essential cookies required for the website’s functionality will be used. Additionally, we use Hotjar to collect information on how users interact with our site, which helps us improve and optimize your experience.
1.6 Period of Storage
Emeraldpods retains personal data only for as long as necessary to fulfill the purposes for which it was collected, such as processing transactions or providing requested services. The retention period varies depending on the type of information and its purpose. Once the data is no longer needed or relevant, it will be securely deleted or anonymized in accordance with applicable laws and regulations.
1.7 Disclosure of Information
Emeraldpods may share data with third parties only as necessary to fulfill the purposes for which it was collected, such as processing transactions or providing services. This may include third-party service providers who assist us in operating our website or conducting business. Personal information will not be disclosed to third parties for their own use without your explicit consent. We ensure that any third parties with whom we share data are bound by confidentiality agreements and are compliant with data protection regulations.
1.8 Insights and Complaints
You have the right to access, correct, or delete your personal data held by Emeraldpods. If you have any concerns about how your data is processed or wish to exercise your rights, you can contact us at info@mtnpods.ie. For unresolved issues, you have the right to lodge a complaint with a relevant data protection authority. We are committed to addressing and resolving any concerns promptly and transparently.
1.9 Legal Disclosure
Emeraldpods may disclose your information if required by law or in response to legal processes, such as subpoenas. Additionally, we may disclose data when necessary to protect our rights, ensure the safety of individuals, or investigate fraudulent activities. Such disclosures are made in compliance with legal obligations and are intended to safeguard our interests and the interests of our users.
2.0 Contact Information:
For any inquiries regarding our Privacy Policy or to address concerns about your personal data, please contact us at info@emeraldpods.ie. We are committed to responding to your queries and resolving any issues related to your data promptly and effectively.