Terms & Conditions

1.0 Age Requirement
To purchase nicotine products from our website, you must be at least 18 years old (or the legal age in your region). By entering our site and completing a purchase, you confirm that you meet the legal age requirement for nicotine products in your location.

Verification Process: You verify your age when first entering the website by agreeing that you are above the age of 18 years old.

Website Access: Before you can browse our products, you will be prompted to confirm your age. This step ensures that only eligible customers can access our nicotine products.

1.1 Health Warnings

Nicotine is an addictive substance that may pose health risks. Please be aware of this before purchasing and using any of our products. This information is provided to help you make an informed decision.

Suitability
Nicotine pouches are not recommended for:

•Pregnant or breastfeeding women

•Individuals with heart conditions

•People who are sensitive to nicotine or other stimulants

If you fall into any of these categories, or if you’re unsure whether nicotine products are right for you, we strongly advise consulting with a healthcare professional before use.

Health Disclaimer

We are not responsible for any health damages or injuries that may occur from the use of our products. While we strive to provide accurate and reliable information, the consumption of nicotine products carries inherent health risks. It is your responsibility to ensure that our products are used in accordance with their intended use and to consult with a healthcare professional if you have any health concerns. By using our products, you acknowledge and accept these risks.

1.2 Shipping and Delivery Policies

We are pleased to offer shipping both within Ireland and internationally.

Delivery Timeframes

•Within Ireland: Orders are typically delivered on the next working day or within two working days via standard post. For larger orders or when deemed necessary, we may upgrade to tracked and registered shipping at no additional cost to you.

•International Shipping: Delivery outside of Ireland typically takes 3-7 business days, but this timeframe may vary depending on the destination and customs processing. All international shipments are sent using tracked and registered services for added security, with shipping costs calculated at checkout.

Handling Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us at info@emeraldpods.ie within 14 days of receiving your order. Include your order number and a description of the issue, and we will resolve the problem promptly.

Important Notes
While we strive to meet our delivery timelines, delays may occur due to public holidays, customs clearance, or other unforeseen factors.

1.3 Returns and Refunds

1.4 Pricing and Delivery Costs

The price of each product is determined by us and includes all applicable taxes. The price displayed on our website is the final cost for the product itself, with no hidden fees. Delivery charges will be calculated based on the weight of your order and added to your total during the checkout process. The full cost, including delivery, will be clearly shown before you complete your purchase.

1.6 General Conditions

By using our online store, you agree to comply with all applicable laws and regulations. We reserve the right to modify or update our policies at any time without prior notice.

•Service Refusal: We have the right to refuse service to anyone, at any time, and for any reason.

•Policy Changes: Our policies, including pricing, product availability, and terms of service, are subject to change without notice.

•Compliance: It is your responsibility to review our terms and conditions regularly and to stay informed of any updates or changes. We will notify you of any modifications, but it is important to check for updates to ensure you are aware of the most current policies.

Your continued use of our online store constitutes acceptance of these conditions and any modifications.

1.7 External links

Our website may include links to third-party websites or services. We are not responsible for the content, accuracy, or privacy practices of these external sites. Any personal data collected by these external sites is not under our control, and we cannot be held liable for any issues or data collection practices associated with them. We encourage you to review the privacy policies of any third-party sites you visit.

1.8 Legal Right to Sell

As a fully registered company in Ireland, we are authorized to sell our products both online and in person. Our business operates in full compliance with Irish laws and regulations, ensuring that all transactions, whether conducted through our website or face-to-face, meet the required legal standards. This allows us to offer our products securely and responsibly to our customers.

1.9 Permitted Use of the Site

Our website is dedicated to the lawful sale of nicotine products and related services. By accessing and using this site, you agree to adhere to all applicable laws and regulations. This includes not using the website for any illegal, fraudulent, or unauthorized purposes.

You are prohibited from engaging in activities such as:

•Unlawful Transactions: Any attempt to purchase products with fraudulent payment methods or under false pretenses is illegal and will be reported to the appropriate authorities.

•Unauthorized Access: Hacking, tampering with the website, or attempting to bypass security measures is strictly forbidden.

•Prohibited Content: You may not upload, post, or share any unlawful, offensive, or inappropriate content through any part of the website.

•Compliance with Laws: You must ensure that your use of the website complies with all local, state, and international laws, including those related to the sale and possession of nicotine products in your jurisdiction.

Any violation of these terms may result in immediate termination of your access to the website, cancellation of any pending orders, and possible legal action. We reserve the right to refuse service or access to the website to anyone engaging in unlawful activities.

2.0 Privacy Policy

To understand how we collect, use, and safeguard your personal information, please review our Privacy Policy. This page provides detailed information on our data practices and your rights regarding your personal data.

Cookies: Emeraldpods collects cookies to enhance your browsing experience. You are not obligated to accept all cookies; you can choose to accept or reject them. By clicking “Accept,” you consent to the use of all cookies, including optional ones. If you choose “Reject,” only essential cookies required for the website’s functionality will be used. Please be aware that rejecting cookies may affect the functionality of our website, potentially impacting features such as order processing and overall user experience. Additionally, we use Hotjar to collect information on how users interact with our site, which helps us improve and optimize your experience. For more further information on  privacy policy please refer here.

2.1 Agreement to Terms

By using our website and placing an order, you agree to all the terms and conditions outlined above. This includes acceptance of our privacy policy, health disclaimer, content moderation practices, and copyright ownership. Your continued use of the site signifies your consent to these terms.

2.2 Copyright and Ownership

All content on this website, including text, images, and design, is protected by copyright and is the property of mtnpods.ie. We own and have legally acquired the domain mtnpods.ie. Unauthorized use or reproduction of any material from this site is prohibited. Please note that the mountain image displayed on the home page is not owned by us and is provided for free; it is not subject to our copyright restrictions.

2.3 Content Moderation

We reserve the right to remove or moderate comments, feedback, or other user-generated content if deemed inappropriate, offensive, or in violation of our policies. This ensures that all interactions on our site remain respectful and compliant with our standards.

If you believe that your content was unfairly removed or moderated, you have the right to appeal the decision. To do so, please contact us at info@emeraldpods.ie with details of your concern. We will review the appeal and provide a response in a timely manner.

2.4 Contact

If you have any questions or need clarification regarding these terms and conditions, please contact us at info@emeraldpods.ie. We are here to assist you and provide any additional information you may need.