Frequently Asked Questions
How long does delivery take?
If you place your order before 2 pm, delivery across Ireland typically arrives the next business day. This next-day delivery ensures you receive your order quickly, provided it’s processed before 2 pm. Orders placed after 2 pm may take an additional business day to arrive.
How is delivery price calculated?
Delivery cost is calculated based on the weight of your package, ensuring fair pricing that reflects the amount of pods you have ordered.
Can I ship to outside of Ireland?
Can I return or exchange my order?
Due to the nature of nicotine products, we can only accept returns if the items are unopened and in their original condition. If there’s an issue with your order, please contact us within 14 days for assistance.
How should I store my nicotine pouches?
To keep your nicotine pouches fresh, store them in a cool, dry place away from direct sunlight. Proper storage will help maintain their flavor and nicotine strength.
Are there any discounts for bulk purchases?
We offer discounts on bulk or wholesale orders. For more information on bulk pricing, please contact us at sales@emeraldpods.ie or via WhatsApp at +353 087 102 1606.
Have any other questions?
If you have any other questions, please don’t hesitate to reach out to us. We’re here to help and ensure you have your questions answered. Contact us at info@emeraldpods.ie or on WhatsApp at +353 087 102 1606